Chefs will work in collaboration with these systems, using their physical senses and expert judgment.” According to the Washington, D.C.-based National Restaurant Association, by 2030, “automation and robotics will begin to play a greater role in food preparation and the kitchen line…This will allow automation of more of the repetitive elements of food preparation and even permit motion-capture replication of the movements of chefs. Kitchen work is often dangerous, tedious, and unpleasant, with kitchen staff facing flames and high-temperature oils in a highly stressful environment automation could be used for a number of these “back of house” (kitchen) tasks, freeing up staff to work in value-add creative and “front of house” (waiting and table service) roles, improving safety, and speeding up service.Īdd to this the fact that, even before the pandemic, the industry was struggling to meet customer demand, and anticipated an increase in the use of automation in some kitchen and food service tasks. The idea of using automation in food service wasn’t developed to serve snowboarders and figure skaters, but the event marked the first major use of solutions that have been in development for some time. Strict Covid-19 measures designed to keep winter sports athletes safe in China, for example, meant this year’s event organizers needed to reduce human contact to a minimum, so they deployed a range of food service solutions that came with the added bonus of making great headlines. But in recent years, the food service industry has faced a growing number of challenges, including labor shortages, rising customer demand and expectations, and of course the pandemic. They also create countless jobs, directly and indirectly. Restaurants offer not just convenience, but also a highly personalized cultural and culinary experience. It sounds fun, but restaurant automation is no gimmick. What links winter sports athletes in China, pizza fans in France, burger lovers in California, and coffee drinkers in Singapore?Īnswer: They’ve all enjoyed food that has been prepared by and maybe even served by kitchen robots.
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